IDCard.Solutions is a business unit owned and operated by STI Media Services. For compliance transparency, STI Media Services is the legal and contracting entity; the divisions below operate under STI Media Services and invoices, warranties and legal responsibility are issued by STI Media Services.
Equipment Offerings
Comprehensive supply and equipment sourcing for ID solutions.
ID card printers, embossers, encoders and accessories
Leading brands: Entrust Datacard, HID Fargo, Zebra, Evolis, Matica and others
OEM and compatible ribbons, Film, Foil, Laminate, PVC cards, Chip/Smart cards, Cleaning kits
New, refurbished and surplus stock available via our eBay store, direct and special order
Expert Repair Center
B2B-grade repair, refurbishment and maintenance by certified technicians.
Diagnostics, maintenance, repairs and refurbishment services on many leading brands.
Maintenance kits, genuine parts inventory and depot/field service
Preventative maintenance plans and SLA-backed response options
Quality assurance and warranty support for enterprise customers
Automation Division — SentinelVoice.AI
AI voice agents and automation to streamline service workflows and dispatch.
SentinelVoice.AI for automated ticket intake, status updates and parts ordering
Workflow automation for dispatching, inventory triggers and SLA enforcement
Integrations with ticketing, ERP and remote diagnostics systems
Designed to increase responsiveness and reduce manual effort at scale
STI Media Services centrally manages operations, compliance and customer contracts across these divisions. For procurement, service quotes or automation enquiries, contact us and we will route your request to the appropriate STI Media Services division.
Years experience
Machines serviced
SLA response rate
4608 Maxey Road STE 120, Fort Worth, TX 76119
Support: [email protected] | Direct: +1 (682) 250-4355
© 2026 STI Media Services. All rights reserved.